Registration   Process Summary Filling out the web Port Authorisation Form Winback Trade-in Help

Handling forms and trade-ins Completed Port Authorisation Forms Completed Winback claims and trade-ins

About the Port and Winback Process Portability Process Overview Winback Claim Overview

Enquiries Single registration / claim status enquiry (Telesearch) Dealer winback registration / claim status enquiry (E-DICT)

Dealer Reporting Winback Alerts Port and Winback Trade-in Action Checklist Winback Claim Status Report

Common Issues Change or cancel a port or winback registration "Duplicate" error message on registration form A port or winback form didn't print or needs a reprint Customer is chasing their credit Special Deal Winback Credits Why hasn't the port gone through?