Common Issues Change or cancel a port or winback registration "Duplicate" error message on registration form A port or winback form didn't print or needs a reprint Customer is chasing their credit Special Deal Winback Credits Why hasn't the port gone through?

Why hasnt't the port gone through?

Upside handles only the customer Port Authorisation Form. The actual transfer is arranged by Telecom based on your request through ipro / ICMS. Any queries around the actual transfer should be addressed to portingmobile@telecom.co.nz