Telesearch Enquiry Web Page

The site shows port registration and winback claim information, going back 5 to 6 months.

New number: Use the format 271234567. No leading zero, hyphens, spaces or anything else.

Order Number / Dealer Code:

Direct Channel (*123): Enter the connection Service Order number or designated Dealer Code

Dealer Channel: Enter your Dealer Code

Telesearch status messages for Port Authorisation Forms are:

Possible: A number has been ported via ICMS or ipro but no web port form has been generated. If you have raised a manual form then please send it in to Upside once the transfer has been completed. If you do not have a signed port form, register the port immediately, print the form, and obtain the customer's port authorisation signature.

Waiting for Form: The Port Authorisation Form has been raised on the Upside web site, but we have not yet received anything.

Incomplete: We have received something, but it is not correct.

Received OK: The form has been received and is correct.